In this month’s webinar replay we look at ‘Performance management – Managing KPI’s’, hosted by Jenny Dowlath – a senior HR consultant at HRTorQue with over 25 years of HR experience.
The webinar provides practical guidelines for setting achievable and measurable goals, detailing the best practices for conducting mid-year and final year performance reviews, and highlighting the roles and responsibilities of line managers, HR and employees alike. It equips the audience with the tools and knowledge to enhance their performance management practices effectively.
Some Q&A highlights
Q Does performance management also entail a workback plan?
A Yes, if a person is studying a one year course through their company, then they will need to commit to staying with the organisation for a year after they complete their qualification. After investing in an employee’s development with on-the-job training or coaching, companies must ensure they receive the full value of that return on investment.
Q What are the components of a performance appraisal template in terms of acceptable behaviours?, How does one drive correct organisational behaviour and does HRTorQue have performance appraisal templates that can be used?
A One of the key things is articulating what good behaviours and unacceptable behaviours look like. Apart from having it built into your template it is worth articulating the words to your staff as well – we can tell our employees we expect them to behave a certain way but if we haven’t articulated what that way is, then employees and their managers will not be consistent with their understanding of that behaviour. HRTorQue can help you with putting together templates, as well as reviewing your current templates and aligning them with your company values.
Q How do you ensure employees are invested in performance management or improvement if it does not affect increases, especially if they are decided by the board and applied unilaterally?
A That’s a tough one, and a good question. From my experience, what works when you put goals in place that are not directly linked to increases, is to help employees understand the purpose and benefit of having these goals, what their focus areas should be, and how they can channel their efforts to achieve their goals.
Attendee testimonials
“I have to say, your presentation was awesome! The way you explained everything made it easy to follow and understand. Thank you” – Corne
“Thank you very much, very informative!” – Mbanjwa
View the webinar recording here.
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Whether you need assistance with setting up robust performance management systems, training line managers or ensuring compliance with HR regulations, we can help you. Please don’t hesitate to reach out to us or set up time for a free, 15-minute consultation.