This course is designed to help professionals enhance their emotional intelligence (EI) skills for improved workplace performance. Participants will explore the four levels of emotional intelligence and learn practical strategies to manage their emotions and the emotions of others effectively. Through three engaging lessons, learners will gain insights into assessing their own EI, improving communication, fostering relationships, and handling workplace challenges with emotional awareness. This foundational knowledge will empower professionals to create a more positive and productive work environment.

Basic Understanding of Emotional Intelligence in the Workplace – EI Part 1
Basic Understanding of Emotional Intelligence in the Workplace – EI Part 1
David van den Bergh
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