Performance Management


Full Day Workshop

The management of performance has a direct impact on the bottom line of an organisation, and a performance appraisal is an integral part of the performance management process. If this aspect is properly conducted, the benefits to an organisation will be realised on many levels, i.e. financial, human resources and the organisational climate to mention a few.


  • Introduction to Performance Management
  • Performance Appraisals – what they should achieve and associated benefits
  • Importance of tracking performance
  • Preparation for and conducting appraisal meetings
  • Potential pitfalls in appraisal process
  • Guidelines for managing poor performance
  • Key factors of successful appraisal sessions
  • Practical application using job profiles